Manage your businesses Google Reviews right from your Omni Dashboard. With the Online Reviews tool in Omni, you have the ability to see and respond to your Google Reviews the moment they are posted, without ever having to leave Omni. Reduce the amount of platforms you are logging in to and manage everything in Omni.
To get started:
- Log in to Omni
- Select Settings from the main toolbar
- Select Online Reviews
- Log in to Google and search for your business name or business address to find your Google Places ID
- Select your business
- Select Save Changes
- Select Dashboard from the main toolbar
- Scroll down and your Google reviews will be listed
Note: After entering your business address in the Google Place Settings field, Omni will select the Google location ID for the first account that is included in the business list with Google. To enable the ability to respond to your Google Reviews, you must log in to Google by following the directions above.