I submitted my application online. Now what?
Thank you for your interest in using Fattmerchant for your payment acceptance needs. Please contact your payment consultant by phone or email to follow up on the status of your application. If you have not yet been introduced to a Payment Consultant, please call 855-550-3288.
Once your application has been submitted it will be reviewed by our underwriting department. Underwriting will ensure that all necessary documentation is in order and that the applying business meets all compliance standards set by Fattmerchant, the card brands, as well as U.S. government regulations. If any clarification or additional paperwork is needed, you will be contacted directly by an underwriter or your payment consultant.
The approval of your account will be announced to you by your payment consultant who will also introduce you to your dedicated account manager. Your account manager will guide you through an onboarding process specific to your business and the platform you will be using to accept payments.