Our team of experts is always here to help in a few different ways. For any specific requests regarding your account, transactions, or customers - please be sure to have your merchant ID (MID) available. You can access your MID by logging into Fattpay.com and clicking on “Settings”.
- Support Center: Our online help center is full of great support articles and videos across our entire product line. Simply search for a topic using the search bar to find what you need!
- Online Ticket: Have a question specifically about your account or transactions? Submit a ticket with our team by submitting a request here. Be sure to include all relevant details so our team can troubleshoot!
- Email: On the go, but have a question? Simply shoot us an email at firstname.lastname@example.org, and our team will follow up!
- Phone: Need assistance, but can’t find what you’re looking for in the support center? Give us a call at 1-855-550-FATT, and we’d be happy to chat with you over the phone.