Dejavoo: How to Set Up My Dejavoo For The First Time Retail Dejavoo Z8 and Z11

If you just received your Dejavoo Z8 or Z11 follow the below guide for a quick set up process.

The Contents

Inside of the box you will find your terminal, power cord, and phone line (if applicable).

The Power

First, plug the power cable into your terminal to power on the Dejavoo.

The Connection

ETH Connection: Plug the CAT 5 cord into the back of the terminal where it says LAN (the cord will go in vertically). Then plug the other end directly into your modem or router.

Dial Connection: Plug the phone line into the port on the back of the terminal where the phone picture is displayed. Please be sure to have the terminal set up with it’s own dedicated phone line.

Wifi Connection: Make sure the power cable is plugged in.

The Set Up

Verify the Date and Time on the terminal is correct. The time will be in military time (see chart below).

Go here to set up the ETH connection.

Go here to connect to your Wifi Network

For Dial please make sure the cord is secure.

The First Transaction

Once the terminal is connected you are ready to run your first transaction!

1. From the Credit, Sale, Enter Amount screen enter the transaction amount.
2. Insert chip card.
3. The terminal will then communicate with the host.
4. If transaction is successful, the receipt prints.

Please note that Pin Debit transactions must be swiped and Credit sales must insert the chip.

Here is a quick reference guide for the basic functions of your terminal:

Military Time Chart
0000	Midnight
0100	1:00 AM
0200	2:00 AM
0300	3:00 AM
0400	4:00 AM
0500	5:00 AM
0600	6:00 AM
0700	7:00 AM
0800	8:00 AM
0900	9:00 AM
1000	10:00 AM
1100	11:00 AM
1200	Noon
1300	1:00 PM
1400	2:00 PM
1500	3:00 PM
1600	4:00 PM
1700	5:00 PM
1800	6:00 PM
1900	7:00 PM
2000	8:00 PM
2100	9:00 PM
2200	10:00 PM
2300	11:00 PM