We are constantly releasing new features to help you run and grow your business more efficiently. To make sure you’re getting the most out of Fattmerchant Payments, here are a few new things your team will love!
All of these features are available on our updated platform, fattpay.com – if you haven’t had a chance to check out our new dashboard and features, you can log into fattpay.com using your fattlabs.com credentials. Have a question? Give us a call at 1-855-550-3288.
Updated Invoice Filtering
Filters are now available in the Invoices tab, allowing you to use the search function in combination with various stages of invoicing (Drafts, Unpaid, Paid, Deleted, All).
Improved Scheduling for Invoices
Quickly access scheduling information on recurring invoices, including more detailed statuses, schedules, and summaries.
Accept Partial Payments
Apply partial payments to invoices, allowing customers to pay in increments using different payment methods.
Add Team Members
Easily add new team members to your organization and grant admin rights as needed, allowing users to manage team members, edit team settings, edit the merchant gateway, or manage your Quickbooks integration.
Include Customer Reference Number
Add an optional customer reference number to make customer lookup even easier – this can be any string of numbers and letters.
Mute Auto-Pay Receipt Emails
Turn off email notifications when an invoice is auto-paid – by default, this option is checked, but you now have the option to mute the notifications!
Simplified Transaction Retry
If a charge fails, you now have the option to remove the failing payment method and retry the transaction with a new payment method or send the transaction to your customer as an invoice to be paid.
Using our mobile app? A tutorial walkthrough is now built into our app, quickly showing you how to use different functions.
Mobile Smart Tips
Set up customized smart tipping options in Fattmerchant Payments Mobile – with smart tips on, you can set custom flat rate tips for transactions under $10, and custom tip percentages for transactions over $10!
Errors are now automatically populated in support chats, so we can help you even more easily!
If you are logged out after a period of time, the platform will resume your previous activity upon login and redirect you to the same page.