CRMs, or Customer Relationship Management systems, are third party softwares much like point of sale. These softwares act as platforms for merchants to manage customer information and analytics. There are hundreds of CRMs available for purchase and each often specializes in a specific industry. CRMs often allow payment processors to integrate into their software to handle the transacting. For example, your primary care physician is able to set appointments, manage medical records, and toggle between patients inside of their specific software. However, Fattmerchant has the ability to integrate into that software and process all of the transactions.
Compatible Gateways & Software
Fattmerchant utilizes three key platforms for integration:
- First Data
These platforms allow us to integrate into more than 90% of CRMs on the market! A few popular CRMs that Fattmerchant supports are:
- Sales Force
- Infusion Soft