What does "multi-merchant" mean?
A multi-merchant terminal allows several business owners or entities to put their information into a single machine. This is an ideal solution for doctor’s offices and hair salons. This capability allows the merchant to easily designate which business the sale needs to be applied to at the time of the purchase. Each merchant will still receive a statement and backend analytics dashboard.
How do I process a transaction on a multi-merchant terminal?
Each merchant will be prompted to select their business name at the time of the transaction. This allows the system to keep track of sales for each account. This is the same for refunds and settlements.
Do other merchants inside of the machine have access to my account?
All merchants have a separate merchant ID and are treated as a separate account. Each merchant in a multi-merchant setup only has the authority to access account information for their particular account. Fattmerchant ensures top-notch security by allowing password protection for sales, settlements, and reports for each account.
Why is this better than purchasing multiple machines for each account?
The multi-merchant setup allows for a more affordable solution and is much more convenient. Merchants are offered a reduced subscription and get to process on a singular piece of equipment.